FAQs
Yes. We proudly ship worldwide! 🌎 ✅
We’ve shipped cute stationery free to over 200+ countries and we love adding more to the list!
Plus you get free worldwide tracked shipping on all orders over $40
See the next question for detailed shipping times.
It all depends on where you are in the world!
Find your region and estimated delivery time in the table below.
| Region | Delivery Estimate |
|
UNITED STATES CANADA |
7 - 21 days |
|
EUROPE OCEANIA SOUTH-EAST ASIA |
9 - 21 days |
| ALL OTHER COUNTRIES | 14 - 35 days |
|
The following countries currently have restricted shipping: Bolivia, Brazil, Brunei, Chile, Costa Rica, Cyprus, Egypt, Estonia, Georgia, Honduras, Iceland, India, Jamaica, Jersey, Kosovo, Kuwait, Lesotho, Maldives, Malta, Mauritius, Mongolia, Morocco, Peru, Philippines, Qatar, Réunion, Saudi Arabia, Serbia, South Africa, Sri Lanka. |
Tracking numbers are sent by email after a short processing period.
It usually takes us 1-5 days to process orders. We aim to ship all items on-time, but in rare cases it can take longer. Any orders not received within 8 weeks qualify for a full-refund or reship 🌟
Have your tracking number to hand? You can track your order's status here.
Sure! You can cancel, or change your order within 12 hours of confirmation. Please contact us with your name and order number at: info@notebooktherapy.com.
After 12 hours, your order will have been processed and we won’t be able to make any changes or cancel it.
We accept ALL major credit cards, PayPal, and Apple Pay.
All payments are securely processed with 128-bit encryption - nice! 💳
Head here for more information.
Please note, due to new EU VAT rules, there may be increased duty to pay on packages arriving to EU member states.
Email us: info@notebooktherapy.com
Alternatively, you can submit a form here - Easy!