Common Questions

How much is shipping to my country?

You'll be happy to hear we offer free worldwide tracked shipping to all countries worldwide! 🌍

Tracking numbers are provided by email after a short processing period.

How long does shipping take?

Region	Free Tracked Shipping	Estimated Delivery Time
UNITED STATES	✓	7 - 20 days
EUROPE	✓	7 - 20 days
OCEANIA SOUTH-EAST ASIA	✓	9 - 21 days
ALL OTHER COUNTRIES	✓	14 - 35 days

The following countries have restricted shipping due to covid-19:

Bahrain, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Costa rica, Cyprus, Ecuador, Estonia, French Guiana, Guadeloupe, Guam, India, Indonesia, Korea, Kuwait, Malta, Martinique, Mauritius, Morocco, Oman, Peru, Qatar, Reunion, Saudi Arabia, Serbia, Sri Lanka, Uruguay.

Orders to these countries will be shipped when country specific restrictions are lifted.

Processing time is 1 - 5 days but can in rare cases be more.

Tracking numbers are provided by email after a short processing period.

Any items not received within 8 weeks qualify for our full refund or reship guarantee 🌟

What is your returns policy?

We put customer satisfaction first and thus offer a full 30 day refund policy for any damaged or defective items. Please contact us concerning returns at info@notebooktherapy.com

Has my order been dispatched?

You will receive an automatic email notification when your order has been dispatched with your tracking information. Please note it may take up to 7 days for tracking to become fully active.

What material is the item made from?

For item specific questions please refer to the product description. For anything further please contact us at info@notebooktherapy.com

Do you offer promotional and affiliate opportunities?

Yes. All promotions and affiliate opportunities are currently done on a case by case basis. Please contact us for more information: info@notebooktherapy.com and include the word 'collaboration' in your email subject line.

Any further questions please email us at: info@notebooktherapy.com